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TERMS OF USE AND DELIVERY FOR INDIVIDUALS

I - LEGAL INFORMATION
The site www.grabyourdesign.com is the property of AC DISTRI (hereinafter "the publisher"), simplified stock company, registered in the trade and companies register of Bordeaux under the following number 808 202 543, and which is located at 153 Rue Antonic, 33320 Le Taillan Médoc, FRANCE.
The site is hosted by 1 & 1 Internet SARL FRANCE whose registered office is located at 7, Place de la Gare - 57200 Sarreguemines, FRANCE. Limited liability to capital 100 000 euros, registered in the trade and companies register of Sarreguemines and under the following number 431 303 775.


II- SUBJECT
These general conditions of sales and deliveries are intended to define the rights and obligations of parties under the online sale of goods (accessories and customizable products for smartphones, tablets, laptop sleeves, ... ) and services between the company and the customer AC DISTRI. The site is free access to any Internet user.


III CONCLUSION OF THE CONTRACT
The customer acknowledges having read, at the time of ordering, the Terms of use and delivery  and accepts them. Accepting the Terms of use and delivery has the same value as a signature from the customer. These Terms of use and delivery govern the contractual relationship between the company AC DISTRI and the client, both parties accepting them without reservation. Accepting the terms of use the user certifies that he is over the age of legal majority or else that he has the permission of his legal representative if he is a minor.


IV- ORDERS
- General
Once you have placed your order on the website, you will receive a confirmation email that summarizes and certifies the consideration of your order (in case of non-receipt, please check your spam box). All orders will be shipped from our workshop within 24-48 business hours.
- Personalized Products
Using the editor customization service, you agree to respect the rights of others (including intellectual property rights) and regulatory or legislative law, to use reasonably the service for non-commercial purposes. It is for the user to control the compliance of the uploaded image with the laws and regulations. As such, the publisher is not responsible for any infringement of intellectual property rights of third parties.


V- PRICE
All prices listed on the site are in euros. Prices include value added tax (VAT) applicable on the date of the order. Any change in the applicable rate will be reflected on the prices of products. It is possible for orders to be shipped to countries other than France, customs duties or other local taxes are due. These rights are the sole responsibility of the customer and payable upon receipt of the said order. Therefore, the client must check the possible import duties prior to ordering. It is the customer's responsibility to report and make the payments due to the competent authorities. All orders taken on the website are billed and payable in euros only.


VI- DELIVERIES
After receiving confirmation and payment of your order. We will proceed to the shipment of your order within 24 business hours. We have an exclusive partnership with La Poste which is responsible of delivering orders in France and also internationally. Deliveries delays recorded are:
- Metropolitan France: 2-5 business days;
- Europe: 5-15 business days;
- World: 15-25 business days
Any delay does not give any right to claim damages compensations.

VII- Ownership right transfer
All items ordered on the site are the property of the publisher until the total amount of the order is receipted.

VIII- RETURNS AND EXCHANGES
In case of request for return or exchange of the product, the customer has a right of return 14 days from the date of receipt of the order. Each return request must be made through your account on the "Details" page of your order. To the extent that we have not been notified of a request for return, we give ourselves the right to refuse the return. The product must be returned into its original packaging and unopened. The return costs are paid by the customer. We suggest a return with tracking number because we are not responsible for loss by the carrier.
In case of exchange of product, we will pay to the costs of the new shipment.
However, the customized products via the Site Customization Tool does not enjoy a right of withdrawal and cannot be exchanged or refunded in accordance with Article L121-21-8 of the French Consumer Code.

IX- PAYMENT METHODS
The customer has the possibility of settlement by Paypal (for Paypal account) and credit card via the service offered by PayPal. The publisher do not record any confidential data related to the payment method on its servers. All credit card payments are secured by PayPal platform. Therefore, we disclaim all liabilities related to payment.

X- NEWSLETTER
Once the member agrees to receive the newsletter, you agree to receive periodically by e-mail information associated with the publisher and its partners, for commercial promotions of the editor. Each member has the possibility to unsubscribe from the newsletter by clicking on the link provided for this purpose, present in each newsletter.

XI- CUSTOMER ACOUNT
To carry out any order, it is necessary to create a customer account. The customer will be asked to fill in personal information. Any false information could result to the suspension or deletion of the customer account. This customer account is protected by a password. Therefore, the customer shall not disclose his password to a third party. Otherwise, the site will not be held responsible for any unwanted change of personal information. Through the customer account, the user can access to all his orders placed on the site. He will also have the opportunity to modify his personal information. These will be stored in the servers of the site. In case of force majeure, the site will not be held liable for the loss of personal information whose are saved for information purposes only. Any member removal of information will not be a right to claim compensation.

XII- INTELLECTUAL PROPERTY
This site is protected by legislation on intellectual property. Therefore, unless exceptional written permission from the publisher, any total or partial reproduction, distribution or use is strictly prohibited. In addition, it may lead to legal proceedings against them by the publisher or his assigns.

XIII- AMENDMENT OF TERMS
These general conditions can be modified at any time by the site editor or by its representative. The general conditions applicable to customers are those applicable on the date of the order. However, the publisher agrees to keep all its old general conditions and send them to any user who so requests.

XIV- DATA PROTECTION AND FREEDOM
All information requested from the customer is necessary to process the order. These may be provided to contractors of the editor involved in the treatment of the order. However, the customer has the right of access, rectification about information whose concern him and contained in the site's database, as provided by the french law of 6 January 1978.

XV- COMPETENT JURISDICTION
This contract is subject to French law. Any dispute will be the exclusive jurisdiction of the french commercial court of Bordeaux. The company AC DISTRI cannot be held liable for damages of any kind, both tangible and intangible or physical injury, which could result from a malfunction or improper use of products sold by the publisher. However, in case of dispute, the customer should first contact the company to obtain an amicable solution. The contract language is French. All others non french version of these Terms available in a foreign language on the site are for information only.

Updated January 18, 2016